Cancel/Refund an Order

Cancel/Refund an Order


Canceling or Refunding an Order

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  1. Visit the Orders Module
  2. Click on the applicable completed order
  3. Cancel and Void any shipments
  4. Within the order hover over the triple dots and press "Cancel Order"
    1. This sends the ORDER CANCELED email to the customer
    2. This refunds any credit card payments associated with this order


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