Canceling an LTL Shipment or Pickup
Canceling or Voiding an LTL Shipment
- Go to the "ORDER FOR SHIPPING DETAILS". You can do it either by clicking on “View shipment details” on the associated Order page or by looking for it on the Shipments page.
- Select the three-dotted button on the top right corner of the page
- Select "CANCEL SHIPMENT"
- On the pop up confirmation screen select "YES" if you would like to complete the cancellation
- Finally cancel the order if you no longer are shipping the order or create a new shipment
call the carrier directly to confirm cancelation of the pickup. If you do not and the carrier shows up you will be charged for the order. If you have any issues please email firstname.lastname@example.org
Canceling or Voiding a Parcel Shipment
Canceling or Voiding a Parcel Shipment Cancel or Void a Shipment Visit the Shipping Module Click on the applicable order Scroll down to Shipments Select the Shipment(s) you wish to Void/Cancel Click Void You will have to confirm that you wish to ...
Creating a Multi Carrier LTL Shipment
Creating a Multi-Carrier LTL Shipment Visit the Shipping Module or select "VIEW SHIPMENT DETAILS" within an order Choose the desired freight order Edit the SHIPPING ADDRESS if needed Edit the FREIGHT SERVICE OPTIONS if needed Under PRODUCTS add ...
Cancel/Refund an Order
Canceling or Refunding an Order Visit the Orders Module Click on the applicable completed order Cancel and Void any shipments Within the order hover over the triple dots and press "Cancel Order" This sends the ORDER CANCELED email to the customer ...
Making an LTL/Freight Return Label
Making an LTL/Freight Return Label Add your customer’s address as an Alternate Pickup Location, Optionally, Create a New Contact in your ledger with your company's information, or add it as a new contact when creating the LTL shipment on the step ...
Ship Hazardous LTL Shipments
Ship Hazardous LTL Shipments Visit the PRODUCTS module and create or edit a Freight Product Under Shipping information select that the product is HAZMAT Fill in the UN Number Fill in the Hazmat Class Save your product information Visit the SHIPPING ...