Canceling or Voiding a Parcel Shipment

Canceling or Voiding a Parcel Shipment


Canceling or Voiding a Parcel Shipment

‚Äč

Cancel or Void a Shipment

  1. Visit the Shipping Module
  2. Click on the applicable order
  3. Scroll down to Shipments

  4. Select the Shipment(s) you wish to Void/Cancel
  5. Click Void

  6. You will have to confirm that you wish to void this shipment. Click "Yes" if you are sure
  7. You shipment is voided, you can recreate a new shipment now if you need or cancel the order.
Merchants are billed on Monday's for all orders created for the week prior 



    • Related Articles

    • Cancel/Refund an Order

      Canceling or Refunding an Order Visit the Orders Module Click on the applicable completed order Cancel and Void any shipments with the steps on our article on Canceling or Voiding a Parcel Shipment. Within the order hover over the triple dots and ...
    • Canceling an LTL Shipment or Pickup

      Canceling or Voiding an LTL Shipment ​  Go to the "ORDER FOR SHIPPING DETAILS". You can do it either by clicking on “View shipment details” on the associated Order page or by looking for it on the Shipments page.  Select the three-dotted button on ...
    • Switching a Shipment from Parcel to LTL

      Switching a Shipment from Parcel to LTL You can change the shipping method for an order that doesn’t have a shipment yet.   From your Shipping Module go to the Order For Shipping Details page of the shipment you need to change.  Any active shipment ...
    • Cancel a Subscription

      Cancel a Subscription ​ Visit the Subscriptions Module (Orders > Subscriptions) View the Active Subscriptions, New Subscriptions by time period, Subscription Revenue by time period, and Failed Payments by time period Press the applicable order ID See ...
    • Create a Parcel Shipment

      Create a Parcel Shipment Create a Parcel Shipment Visit the Shipping Module Choose the desired parcel order Click “Create New Shipment’ Enter the DESCRIPTION as an alphanumeric field Enter the WEIGHT (LB.) as a numerical field Enter the LENGTH (IN.) ...