Customizing Sales Channel: Taxes, Payments, and Checkout Experience

Configuring Tax and Payment Information

Customizing your sales channel taxes and payment information is essential for a seamless transaction experience. Follow these steps to tailor your settings to your specific business needs:

1. Navigate to Channel Details

  • Access the Channels page within the Managed Store.
  • Choose the relevant Sales Channel.

2. Taxes Configuration

Scroll down to the Channel Details section, where you'll find three crucial toggles:

  • Taxes Configuration: Select "Taxable" or "No tax" based on the applicability for this channel.
  • Product Price Formulas: Enable this to define a formula on the product details, influencing the price calculation when a product is added to an order or the cart.
  • Buyer or Seller Responsibility for Credit Card Fees: Enable this option to pass any credit card processing fees onto the buyer.

3. Payment Settings

In the Payment Settings section, choose the payment methods you'll accept for this channel.

4. Shipping Settings

Customize shipping preferences based on your business model:

  • Product-Based Shipping: Offer parcel and LTL shipping options using existing logistics integrations and shipping rules when placing an order.
  • Commerce Partner-Based Shipping: Allow buyers to arrange their own pickup/shipping or choose from shipping options you provide before completing their order.

5. Personalizing Customer Checkout Experience

Enhance the customer checkout experience by:

  • Adding a logo for brand representation.
  • Including Privacy Policy and Terms and Conditions URLs to establish transparency.
  • If desired, force acceptance of custom terms and conditions at checkout by adding relevant HTML text. Ensure the code is correct to prevent page breakage. If including a link, use target="_blank" to open it in a new window. Note that this is different from the Terms and Conditions URL, which is a simple link at the bottom of the checkout page.
  • Adding a thoughtful "Thank You" page message for a positive post-purchase interaction.

By configuring these settings, you tailor your sales channel to your business requirements, providing a smooth and personalized experience for your customers. If you encounter any issues or need assistance, feel free to reach out to our support team.

Happy configuring!


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