Import Orders

Import Orders


Import Orders


  1. Visit the Orders Module
  2. Press "Import"
  3. Press the “Order File” link to download the example file
  4. Modify your order file to be the same data format as the example file (see below)
  5. Press “CHOOSE FILE” to upload your product file
  6. If your file is correctly formatted as shown in our example (attached below), the information will load into the table below the import button.
  7. Review order information as it appears in the table.
  8. Press "Import"

Feed Guide

How to Format the File:

  1. External ID: It is a reference field to the order number in another system the CP uses, such as Shopify order IDr
  2. Channel Code: Default is "Default", can find this in the Sales Channel module
  3. Shipping Service Level/Name (If Shipping Speed must be one of: Ground; 2nd Day Air; Next Day Air; Freight): This chooses the shipping speed. Must be one of - Ground; 2nd Day Air; Next Day Air; Freight.Carrier Name (Only if manual shipment): Text name of the carrier
  4. Tracking Number (Only if manual shipment): Alphanumeric field for the tracking number
  5. Order Processed At (MM-DD-YYYY): Date processed. Example: 07-12-2019
  6. Order Status (must be one of: Received; Accepted; Production; ReadyForShipping; Shipped; Completed; Returned): This needs to be "ReadyForShipping" for the order to appear in the Shipping Module. Must be one of - Received; Accepted; Production; ReadyForShipping; Shipped; Completed; Returned
  7. Subtotal: This numerical field is the total price for the items on this order
  8. Total Discount: This numerical field is the total discount for this order
  9. Total Shipping: This numerical field is the total shipping price to the customer for this order
  10. Total Tax: This numerical field is the total tax for this order
  11. Total Price: This is Total price of the order (includes subtotal, discounts, shipping costs, and taxes)
  12. Purchase Order Number: Alphanumeric purchase order number
  13. Contact First Name: Text for the first name of the Contact
  14. Contact Last Name: Text for the last name of the Contact
  15. Contact Phone: Numerical field for the Contact Phone Number
  16. Contact Email: Text field for the Contact Email
  17. Billing First Name: Text for the first name of the Contact Billing Address
  18. Billing Last NameText for the last name of the Contact Billing Address
  19. Billing Company NameText for the company name of the Contact Billing Address
  20. Billing Phone: Numerical field for the Contact Billing Phone Number
  21. Billing Address 1Text for the Contact Billing Address
  22. Billing Address 2Text for the Contact Billing Address
  23. Billing CityText for the Contact Billing City
  24. Billing StateText for the Contact Billing State
  25. Billing Postal CodeNumerical field for the Contact Billing Postal Code
  26. Billing CountryText for the Contact Billing Country
  27. Shipping First NameText for the first name of the Contact Shipping Address
  28. Shipping Last NameText for the last name of the Contact Shipping Address
  29. Shipping Company NameText for the company name of the Contact Shipping Address
  30. Shipping PhoneNumerical field for the Contact Shipping Phone Number
  31. Shipping Address 1Text for the Contact Shipping Address
  32. Shipping Address 2Text for the Contact Shipping Address
  33. Shipping CityText for the Contact Shipping City
  34. Shipping StateText for the Contact Shipping State
  35. Shipping Postal CodeNumerical field for the Contact Shipping Postal Code
  36. Shipping CountryText for the Contact Shipping Country
  37. Account Name: Text for the Contact Account Name
  38. Note: Internal note on the order
  39. Line Items[Name,Price,Quantity]: This creates line items on an order. Separate each field by commas. Format is: [Name,Price,Quantity]. Example - [INV38438,172,25]
  40. Products[Name,Shipping Weight (lbs),Shipping Length (in),Shipping Width (in),Shipping Height (in)]: This creates the products used in the line items of an order. Separate each field by commas. Format is: [Name,Shipping Weight (lbs),Shipping Length (in),Shipping Width (in),Shipping Height (in)]. Example - [INV38438,791,1,1,1]

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