Reaching Out To Your Carrier

Reaching out to your Carrier

Reaching out to your Carrier

You may need to reach out directly to your carrier to cancel a pickup, follow up on a missed pickup, etc. Below you will find a full list of LTL carriers that our system works with and their contact information, along with our parcel carrier: 

Carrier Name
Phone Number
Contact Email
Claims Email
ABF Freight LTL
A. Duie Pyle
Averitt Express, Inc.
Central Freight Lines
CEVA Logistics 

(When emailing CEVA please note that Inxeption is the 3rd Party Payor for your shipment)
Dependable Highway Express
FAF, Inc. Class
FedEx Economy
Old Dominion Freight Lines
TForce Freight (Formerly UPS Freight)
USF Holland
USF Reddaway
XPO Logistics
Go to the page. Click on the “Manage It” tab, choose the “Claims Filing And Tracking” option, click on "Continue As Guest" when the login screen appears, and then click on “+New Claim”.
YRC Inc.
UPS Parcel

If you don't see your carrier listed please reach out to

    • Related Articles

    • Canceling an LTL Shipment.

      Canceling an LTL Shipment To cancel an LTL shipment and pickup, open the shipment on your LTL app.  Accessing the LTL app On your shipment, click on the "Void Shipment and Pickup" button. This will void the shipment, and the Shipping Protection ...
    • Create an LTL Shipment

      Create an LTL Shipment The LTL Shipment creation screen can be reached through two different methods:        A: By creating an LTL shipment through Quick Ship Creation. OR       B: By Creating an LTL order through Creating an Order and visiting ...
    • Quoting LTL Shipments

      Quoting LTL Shipments 1. Click on Quotes on the left panel of the LTL Shipping App, then click on Request a Quote.        • Accessing the LTL Shipping App        2. If you have an order created, you can add it to the quote.        • Add Order to ...
    • Inxeption LTL Analytics

      Inxeption LTL Analytics The Analytics App allows users to see a consolidated view of their shipping data in an easy way. Here you’ll be able to see a breakdown of your shipments and any relevant information that can help you make better decisions and ...
    • Duplicating LTL Shipments

      Duplicating LTL Shipments You can duplicate LTL shipments to create new shipments for the same origin, destination, or the same lane you've used before in a previous shipment.  On your LTL App, go to the Shipments page and select the shipment you’d ...