Turning Automated Emails On/Off
Turning Automated Emails On/Off
Inxeption offers several different emails that can be automatically triggered to be sent out to yourself and your buyer.
- Go to the SALES CHANNEL module
- Select your Sales Channel (typically listed as DEFAULT)
- Select EDIT EMAILS
- You can choose to turn on/off any email by selecting the toggle below each email
When Emails are Triggered:
New message notification: Sent when a quote has a new message.
Draft order created email: Sent when you press the “Email Draft” button in the orders module.
Order confirmation email: Sent when an order is completed.
Order canceled email: Sent when an order is completed.
Quote email: Sent when a quote is initiated.
Quote rejected email: Sent when a quote is rejected.
Order invoice: Sent when you send an invoice.
Invoice success: Sent when an invoice is successful.
Invoice failed: Sent when an invoice has failed.
Shipment created: Sent when a label has been created for an order.
Package picked up by carrier: Sent when a parcel package has been picked up by the carrier
Freight scheduled: Sent when a freight shipment has been scheduled in the ledger
Freight shipment picked up: Sent when a freight shipment has been picked up by the carrier
Merchant quote email: Sent when you receive a new quote request.
Customer new quote request: Sent when a customer requests a new quote.
Docusign agreement voided: Sent when a docusign agreement for an order has been voided.
Docusign agreement completed: Sent when a docusign agreement for an order has been completed.
Return Email: Sent when a return label is created (this included the label itself)
Shipment Delivered: Sent when a shipment has been delivered to the receiver
Learn more about how emails can be customized here
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