Understanding Your Invoices: A Breakdown
Understanding your invoices ensures transparency and clarity regarding your transactions.
Transaction Invoices are generated every Monday, in line with our billing cycle.
Membership Invoices are generated the first day of every month.
Here's a breakdown to help you understand your invoices better:
- Invoice Date: Indicates when you received the invoice. The payment will be processed on the Payment Due Date specified.
- Payment Due Date: Specifies the due date for payment.
- Payment Method: Displays the payment method associated with the invoice.
- Total Amount: Reflects the total amount owed, detailed further in the invoice.
- Bill To: Your billing address.
- Wire/ACH Transfer Details: Information for wiring or ACH transferring the invoice amount upon request.
- Token Summary: Shows your token usage, pending tokens, and remaining balance.
- Billed Date: The date of the charge.
- INX Service ID: Inxeption's unique identifier assigned to the order.
- Description / PO / Reference Num: Describes the line item, such as order number, shipment accessorials, or credit adjustments.
- Type: Specifies the charge type (e.g., shipping, shipping protection, credit card, eCommerce).
- Transaction Charge: The actual amount transacted.
- Mode: Indicates the parcel/LTL/FTL/Intl mode.
- Tracking ID: Unique identifier: PRO# (LTL/FTL), MBL# (International), or Tracking Number (Parcel).
- Container #: Displays the container number for international shipments.
- Order Value: The value set when creating the order.
- PO #: The Purchase Order Number linked to the order.
- BOL #: Bill of Lading number for LTL shipments.
- External ID: Any external ID associated with the order.
- Consignee Name: Your customer's name.
- Ship To Location: Delivery destination for the shipment.
- Ship From Location: Pickup location for items shipped to your customer.
- Subtotal, Payment Received, and Total: Breakdown of subtotal, received payments, and total amount owed.
Need Further Assistance? If you encounter any challenges during the setup or have questions, our support team is here to help. Reach out to support@inxeption.com for prompt assistance.
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